RWE Supply & Trading GmbH
To start as soon as possible, full time, permanent
Department Insights
Cloud and Data Center (C&DC) support servers, databases, storage, Azure Cloud & physical infrastructure for the whole of the RWE Group.
This support includes round-the-clock provision of platform services and development operations in collaboration with Managed Service Provider partners.
We are responsible for
- Engineering: Improving services & products to meet business needs. Design, consultancy, standard setting and 3rd line support.
- Automation & Development: accelerating & improving services through end-to-end automation & high quality code development
- Operations: daily operational support & financial management, including operational availability, deployment patching, incident resolution, request fulfilment.
Your responsibilities
- Senior technical expert & Product Owner/SME for Storage, File Services, Backup & Archive, including File-shares, home-drives, NAS, Windows file-servers (& underlying storage), & data transfers & transfer mechanisms into & out of these systems such as Azure Box.
- Maintenance & support of RWE's Cloud and Data Centre (C&DC) storage services in conjunction with our internal team, Cloud Service Providers (CSP) and Managed Service Providers (MSP).
- Communicate and define RWE IT File Services requirements and standards to the MSP teams and ensure adherence as well as to provide technical leadership to the teams.
- Implement Operational services that are highly available, scalable, and self-healing in RWE's Cloud & DC platforms based on functional & technical specifications.
- Co-ordinate & collaborate with other product owners & leads in order to maximise the potential of the team.
- Drive continuous service improvement including driving automation of operational processes & remediations; especially focusing on enhancing customer experience, reducing inefficiency & duplication, & accelerating speed to delivery.
- Create & Maintain forward looking roadmaps for Storage, File Services, Backup & Archive, including dependent systems & processes, that support business & department objectives.
- Directly support Project deliveries that impact Storage, File Services, Backup & Archive;
- Ensure all standard ITIL operating procedures are adhered to and monitor/actively manage the resolution of incidents, problems and change requests for Team.
- Ensure ITIL procedures are adhered to and monitor/actively manage the resolution of incidents, problems and change requests for Team.
Your profile
- ~10 years technical IT work experience in Storage, File Services, Backup & Archive & dependent technologies in both On-prem & cloud environments.
- Experience governing externals or managed service providers.
- Strong understanding of cloud benefits and ideally extensive experience working with Azure.
- Strong communication and networking skills.
- Willingness to travel. Mostly (up to four days a month) between Germany and the UK. Global travel as required.
- Strong motivation to continuously improve knowledge on IT and soft skill topics.
- Ability to work closely with IT architects and project managers on both technical and planning topics in context related to the topic(s).
- Articulate complex technical topics in an understandable manner to staff members who are not in the technical detail.
- Understanding business and IT requirements, and translate into IT infrastructure solutions.
Advantageous, but not a must
- Azure Cloud storage knowledge highly valuable
- Knowledge and experience of interculture working.
- Open minded.
- Experience of user centric decision making.
- Self-confident speaking at all levels.
- Connecting people.
- Ready to adapt to organisational change.
- Attend IT events, summits, and other events to network with people from other companies and gain insights about new solutions and trends.
- Experience with recruitment & retention processes
rwe.com/career
Apply now with just a few clicks: ad code 90471
Any questions? Vince Manning (Recruiting), +44 7585 981083, Chris Smith (specialist department), +44 7833 236064
We look forward to meeting you!
We value diversity and therefore welcome all applications, irrespective of gender, disability, nationality, ethnic and social background, religion and beliefs, age or sexual orientation and identity. #inclusionmatters
Of course, you can find us on LinkedIn, Twitter and Xing, too.
RWE Supply & Trading is the interface between RWE and the energy markets around the world. Approximately 2000 employees from over 50 different countries trade (renewable) electricity, (green) gas, commodities and CO2 emission allowances. The trading entity also ensures the commercial optimisation of RWE's power plant dispatch and markets electricity from renewables.