E.ON is one of Europe's largest operators of energy networks and infrastructure and a provider of innovative energy solutions. Our employees are constantly working to digitise the energy world, achieve net zero and connect everyone to good energy. To achieve this, we are focusing our actions on sustainability, digitalisation and growth. We strongly believe that differences make us stronger and welcome all people into our inclusive and diverse culture.
Are you ready to take Customer Value Management to the next level?We’re building a new team to drive Customer Value Management (CVM) across our European retail markets, and we’re looking for a Data Analyst to join us.
You will be a critical part of bringing our strategy to life. Working closely with our regional teams, you'll be at the heart of our data-driven approach, translating raw data into actionable insights and modelling probabilities of customer behavior. Your ability to translate complex information will be key to helping us better understand our customers and shape our approach to personalized experiences & value-driven decisions across Europe.
What you'll be doing
- Data Modelling: Develop and maintain robust data models with our regional business units to predict customer behavior, such as churn probability, lifetime value, and marketing campaign effectiveness.
- Generate Customer Insights: Analyze large datasets to uncover hidden patterns in customer preferences and behavior. You'll partner directly with our regional teams to turn these findings into clear, business-driven insights.
- Design Data Visualizations: Build compelling reports and dashboards that effectively communicate key data findings to a wide range of stakeholders, both technical and non-technical.
- Ensure Data Quality: Collaborate with our IT and data engineering teams to maintain data quality, improve accessibility, and implement robust data solutions.
- Cross-Functional Collaboration: Partner with the Business Analyst and Team Lead to support strategic planning and evaluate the effectiveness of our initiatives with solid data.
What we're looking for
- Proven Experience: Strong background as a Data Analyst with practical experience in statistical modeling, predictive analytics, and analyzing customer behavior.
- Technical Skills: Excellent knowledge of data analysis tools and languages (e.g., SQL, Python, R), as well as experience with data visualization tools (e.g., Tableau, Power BI).
- Business Acumen: Ability to understand complex business challenges and translate them into effective data analysis problems.
- Communication Skills: You can clearly and concisely explain complex data findings to a non-technical audience.
- Problem-Solving Mindset: A proactive, innovative approach to solving problems with a strong attention to detail.
- Fluent English: Excellent written and spoken English is required.
Join us to help shape the next generation of Customer Value Management — combining data, insight, and customer experience into a powerful growth engine for our business.
What we offer you
E.ON is united in working on the most exciting issue that our generation needs to solve: climate change! With all our employees and customers, we are a global community of innovators and changemakers, all with the belief that each one of us can make a difference for our environment, for our society and for our children #WE shape the future.
To keep you motivated and healthy we are offering you the following benefits:
- High flexibility: a hybrid work model, flexible working times, sabbatical or additional vacation opportunities allowing great work-life balance
- Working from abroad: up to 20 days in the European economic area
- Modern and agile work environment: a workplace according to digital and ergonomic standards as well as seating corners and spaces to be creative and productive
- Personal growth: life-long independent learning making use of a broad range of training and development opportunities
- Family service support: in all life situations through cooperation partners in childcare, holiday care, nursing support or everyday assistance
- Full board: a wide selection of fresh meals and drinks in our subsidized bistro and canteen on site
- Various health offers: e.g. physiotherapy, inhouse fitness club, flu vaccinations, mental health
- Corporate benefits: employee share program, pension scheme, employee discounts, several special insurances (and much more)
- A central location: very good public transport connection, free parking and charging points for e-vehicles
- Individual mobility: private car and bike leasing
Do you have questions?
For further information please contact Beatrice Rapp, beatrice.rapp@eon.com.
Are you already convinced that this is the next step in your career? If yes, we would be happy if you would register and apply online as Data Analyst Value Management (f/m/d) (ID 239375).
Please note that applications via email will not be considered. Please only use our online application system.
What you need to know:
Contract type: Permanent
Working time: Full time
Company: E.ON SE
Function area: Data / IoT
Location: Essen
Inclusion
It is important to us that people with disabilities have access to a fair application process, providing them with an opportunity to shine. Therefore, our representative body for severely disabled people will be included in the process from an early stage. Please let us know via the application form if you require technical or organisational adjustments during the application process. We will strive to make the required aids available.
Should you not be able to apply online and want to speak someone in person, please contact your local recruiter.