We are seeking an experienced Technical Lead to support the deployment, testing, and launch of next-generation robotics solutions within large-scale fulfillment and operational environments. This is an exciting opportunity for a hands-on leader who thrives in fast-paced, technology-driven settings and enjoys working at the intersection of robotics, engineering, and operations.
Key Responsibilities
As a Technical Lead, you will play a critical role in ensuring successful product launches and
operational readiness by:
- Leading onsite technical activities and coordinating field engineering teams.
- Ensuring compliance with Service Level Agreements (SLAs) and product launch requirements.
- Conducting onsite testing and validation activities to support successful deployment into operations.
- Participating in mandatory technical and operational training programs.
- Communicating project progress, risks, and escalations to Product Managers and Program Leaders.
- Auditing onsite processes and identifying opportunities for improvement, optimization, and simplification.
- Supporting operational teams through training, knowledge transfer, and best-practice implementation.
- Owning the execution and reporting of weekly testing activities.
- Coordinating firmware and hardware updates, preventive maintenance, and system enhancements.
- Preparing, validating, and deploying system images and feature releases on a weekly basis.
- Troubleshooting complex technical issues and driving resolution in collaboration with cross-functional teams.
Basic Qualifications
- Bachelor's degree in Engineering, Mechatronics, Operations Management, Robotics, or a related technical discipline.
- Experience in operations leadership, technical deployment, or product launch environments.
- Strong knowledge of hardware and firmware deployment processes.
- Experience implementing or supporting autonomous or robotic systems.
- Excellent leadership, coordination, and organizational capabilities.
- Strong problem-solving skills with the ability to troubleshoot and escalate complex technical challenges.
- Proven ability to manage multiple priorities in dynamic, fast-paced environments.
- Self-motivated and capable of working independently while collaborating effectively within large teams.
- Strong communication and stakeholder management skills.
- Adaptable and flexible, with the ability to respond quickly to changing business requirements.
- Comfortable working under tight deadlines in high-energy, innovation-driven environments.
- Excellent analytical, technical, and interpersonal skills.
Preferred Qualifications
- Previous success in high-pressure environments with a demonstrated ability to solve problems creatively and efficiently.
- Experience leading or coordinating operational teams within engineering, manufacturing, logistics, or similar industrial environments.
- Background in industrial automation, robotics, construction, automotive, or related engineering sectors.
- Experience coaching, mentoring, and developing team members.
- Passion for technology, innovation, continuous learning, and leadership development.