Logistics Customer Service Specialist

Job Responsibilities：

1. Relevant experience in customer service, account management, logistics, supply chain, or e-commerce – we value practical know-how over years.
2. Fluent in Chinese (Mandarin) and English (both written and spoken); extra European language is a plus.
3. Strong communication and problem-solving skills, with a client-focused attitude.
4. Familiarity with logistics systems (WMS/TMS) or order management is a bonus, but not required.
5. Ability to coordinate across teams and handle operational exceptions in a fast-paced environment.

Job Requirements:

1. Relevant experience in customer service, account management, logistics, supply chain, or e-commerce – we value practical know-how over years.
2. Fluent in Chinese (Mandarin) and English (both written and spoken); extra European language is a plus.
3. Strong communication and problem-solving skills, with a client-focused attitude.
4. Familiarity with logistics systems (WMS/TMS) or order management is a bonus, but not required.
5. Ability to coordinate across teams and handle operational exceptions in a fast-paced environment.